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Client journey

How Tasko works for clients

Five steps from posting to payment. You stay in control — specialists compete for your job, and Tasko Pay holds payment until you confirm the work is done.

Free to post · ~2 min to post · Pay only when you hire

Five steps from posting to payment

Step 1: Choose your service1

Choose your service

Pick from 18 categories — plumbing, cleaning, electrical, AC, and more. Most people post in under two minutes.

Step 2: Show the problem2

Show the problem

Add photos, voice, or video so specialists quote accurately — built for how Nigerians actually communicate.

Step 3: Compare offers3

Compare offers

See price, ETA, ratings, and reviews. Chat with specialists before you hire — no number sharing required.

Step 4: Pay with Tasko Pay4

Pay with Tasko Pay

Paystack checkout. Payment stays in escrow for workmanship (labour) — not parts bought on site unless agreed in chat.

Step 5: Confirm & release5

Confirm & release

Mark done when you're satisfied. Report a problem if you're not — before payment leaves escrow.

Post a job in Abuja

Made for real life

Ready for every part of your day

From urgent repairs to scheduled cleaning — specialists matched to your zone in Abuja.

Emergency repairs

Emergency repairs

Burst pipe or tripped breaker? Post as urgent and get offers in minutes.

Scheduled cleaning

Scheduled cleaning

Book for today or later. Compare prices before you commit.

AC & generator

AC & generator

Servicing, installation, or repair — matched to your Abuja zone.

Home tutoring

Home tutoring

Transparent offers, chat, and secure payment.

Estate & zone matching

Estate & zone matching

Maitama, Wuse, Gwarinpa, and 33 Abuja zones.

Hire someone you found

Hire someone you found

Browse profiles, read reviews, invite them to quote on your job.

Built and shipping

Everything in the app — for real

No vaporware. Every feature below exists in the Tasko client, pro, and admin apps today — verified against our codebase.

Find & book

Compare offers

Specialists send quotes with price and arrival time. Review ratings and chat before you commit.

Job management

Track status from posted to complete. Cancel, start, finish, dispute, and review — all in one timeline.

Personalized suggestions

Category picks based on your city, time of day, and recent activity — helpful prompts, not black-box AI.

Payments

Secure Paystack checkout

Pay by card, bank transfer, or USSD. Every hire creates a ledger-backed payment record.

Refund wallet

Dispute refunds credit your client wallet. Withdraw to your Nigerian bank when you're ready.

Pro payouts

After client confirmation, earnings queue for Paystack Transfer to the specialist's bank account.

Communication

Voice & video calls

Start a call from chat without sharing your phone number. WebRTC signaling built into Tasko.

Job alerts

In-app notifications plus SMS when offers arrive or job status changes. Browser alerts when the tab is open.

Trust & safety

ID-verified professionals

ID-verified professionals

NIN and ID card submission reviewed by Tasko ops. Clients can filter search to KYC-approved specialists.

Face verification

Live two-pose selfie compared to profile photo. Approved users get a visible verification badge.

Reviews & ratings

Star ratings and comments after completed, paid jobs. Ratings aggregate on specialist profiles.

Trust scores

Composite score from verification status, reviews, dispute history, and job completion record.

Dispute resolution

Either party can open a dispute. Ops assigns, requests evidence, and resolves with refund, release, or split.

Fraud protection

Off-platform payment requests in chat are flagged — keeping hires protected on Tasko Pay.

Admin oversight

Admin oversight

Scoped admin console for verification queues, disputes, escrow releases, payouts, and platform integrity.

For specialists

Professional profiles

Professional profiles

Public showcase with bio, categories, zones, ratings, trust badges, and pricing packages.

Portfolio

Up to 12 work photos, certificates, and an optional video intro — all stored on your pro profile.

Matched job feed

Jobs filtered to your categories and zones. Send offers with price and ETA from the pro app.

Ready to post?

Most people describe their job in under two minutes. No payment until you hire someone.

Free to post · ~2 min to post · Pay only when you hire